Privacy Policy

Information we collect

North Line Digital collects the information you voluntarily provide to us. Depending on how you reach us, this may include your name, email address, phone number, business or company name, website URL, information submitted through our contact forms, information submitted through demo or quote request forms, project details, budget and timeline information, and details about the services you are requesting.

We also receive standard technical information that any website receives when a page is requested, such as the request time and general browser information.

How we use information

We use the information you provide to respond to inquiries, contact prospective customers, provide requested demonstrations, discuss potential projects, deliver and support our services, provide customer support, improve this website, improve our services, and communicate with you regarding services you have requested.

We do not use your information for unrelated purposes, and we do not sell it.

Facebook, Instagram, and advertising lead forms

You may provide information to us through advertising platforms such as Facebook and Instagram, including Meta lead and contact forms. When you submit one of those forms, we may receive the information you provided through the platform.

We use that information to respond to your request, contact you as a prospective customer, discuss the services you asked about, and provide the information or demonstrations you requested. Those advertising platforms handle your information according to their own privacy policies.

Cookies and website technologies

This website may use cookies, analytics, advertising measurement technologies, or similar technologies to keep the site working correctly and to understand how it is used. Cookies used for essential site functionality, such as keeping an authenticated session active, are required for those features to work.

Where analytics or advertising measurement technologies are used, they may collect general usage information such as pages viewed and referring sources. You can usually control or disable cookies through your browser settings, though some site features may not work as intended if you do.

Sharing information

North Line Digital does not sell personal information.

We may share information with service providers when reasonably necessary to operate the website, communicate with customers, provide our services, process payments and other legitimate business operations, or meet legal obligations. Those providers process the information solely to perform services on our behalf.

Data security

We use reasonable administrative and technical measures to protect the information submitted through this website, including restricting access to inquiry and project records to authorized personnel. No internet-based system can guarantee absolute security, and we do not claim otherwise.

Data retention

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, and meet legal, tax, or accounting obligations. When information is no longer needed for those purposes, it is deleted or archived.

Your requests

You may contact us to request access to, correction of, or deletion of the personal information we hold about you, subject to applicable legal and record-keeping requirements. If you prefer not to be contacted again, tell us and we will stop.

Third-party services

This website may contain links to, or interact with, third-party services such as payment processors, advertising platforms, and hosting or email providers. Those services have their own privacy practices, and this policy does not govern how they handle your information.

Changes to this privacy policy

We may update this Privacy Policy occasionally as our business or this website changes. The most current version will always appear on this page, with the last updated date shown above.

Contact

Questions about this policy can be sent to contact@northldigital.com.